Refund policy

At Forza Futbol, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely happy with your soccer jersey order, we offer a hassle-free refund policy.

Here are the details:

14-Day Return Window: You have 14 days from the date of delivery to request a return and receive a full refund. We want to make sure you have ample time to evaluate your purchase and ensure it meets your expectations.

Initiating a Return: To initiate a return, please send an email to forza.futbol99@gmail.com. In your email, include your order number and a brief explanation of the reason for the return. Our customer support team will guide you through the return process and provide you with any necessary instructions.

Return Condition: To be eligible for a refund, the soccer jersey must be in its original condition, unworn, and with all tags and labels attached. We kindly request that you return the item in its original packaging to ensure safe transit.

Refund Process: Once we receive your returned item and verify its condition, we will process your refund promptly. Please note that it may take a few business days for the refund to appear in your account, depending on your payment method.

Exclusions: Please be aware that personalized or customized jerseys are exempt from our standard return policy unless they are defective or damaged upon arrival.

Forza Futbol aims to make the return process as straightforward as possible to guarantee your shopping experience is risk-free and enjoyable. If you have any questions or require further assistance, don't hesitate to reach out to our dedicated customer support team at forza.futbol99@gmail.com. We appreciate your trust in Forza Futbol and look forward to serving all your soccer jersey needs!